Privacy Policy
Seven Zone Co-Working Space ("Seven Zone", "we", "us", or "our") respects your privacy. This policy explains what information we collect, why we use it, and the choices available to you when you use our website, services, membership features, or communicate with us through WhatsApp.
Information we collect
- Account and contact information, such as your name, email address, and phone number.
- Booking, visit, subscription, service, payment-related, and reward-point records needed to provide our services.
- WhatsApp message content, message status, profile name, phone number, and attachments that you choose to send us.
- Technical and security information such as IP address, browser type, timestamps, logs, and cookies.
How we use information
We use information to provide and improve our services, manage bookings and memberships, verify phone numbers, respond to customer enquiries, deliver requested or permitted WhatsApp notifications, maintain security, prevent fraud, comply with law, and keep operational records.
WhatsApp and Meta
When you communicate with Seven Zone through WhatsApp, messages are processed using the WhatsApp Business Platform provided by Meta. We retain conversation information so our authorized staff can respond and maintain customer-service history. WhatsApp and Meta may independently process information under their own terms and privacy policies.
We do not sell your personal information. We do not send unrelated promotional WhatsApp messages without an appropriate lawful basis or permission. You may ask us to stop marketing messages at any time.
Sharing and service providers
We may share the minimum information necessary with hosting, communications, analytics, security, payment, and professional service providers acting on our behalf. We may also disclose information when required by law, to protect rights and safety, or as part of a lawful business transfer.
Data retention and security
We retain information only for as long as needed for the purposes described above, contractual and accounting obligations, dispute resolution, and legal requirements. We use reasonable technical and organizational safeguards, but no internet transmission or storage system is completely secure.
Your choices and rights
You may request access, correction, deletion, or restriction of your personal information, subject to applicable law and records we must retain. You may also withdraw consent where processing relies on consent. See our Data Deletion Instructions.
Children
Our services are not directed to children under the age required to consent to data processing in their jurisdiction. We do not knowingly collect their personal information without appropriate authorization.
Updates
We may update this policy when our services or legal obligations change. The effective date at the top of this page shows the latest revision.
Contact us
For privacy questions or requests, contact Seven Zone through our official website contact form, WhatsApp at +20 106 759 1301, or our official Facebook page.